Frequently asked questions | Save a Heart
You can donate directly by bank transfer to the following accounts:

Account RON: RO 05 BTRL 0070 1205 W828 70 XX

Account Euro: RO 28 BTRL EUR CRT 00 W828 7001

Account USD: RO 68 BTRL USD CRT 00 W828 7001

Account CHF: RO 12 BTRL CHF CRT 00 W828 7001

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Faq

How can I find answers to other questions?

If you are unable to find the answer to your questions here, you can contact us at the following email address: secretariat@salveazaoinima.ro

How do I report a copyright infringement?

If you found a copyright infringement on the www.salveazaoinima.ro and www.caritate.salveazaoinima.ro platform, please send us an email with evidence confirming it at this email address: secretariat@salveazaoinima.ro

Will I be able to contact my supporters throughout the campaign and after its completion?

Each project will have its own page, where you can gain access to a database of donors involved in the campaign. You can also write a gratitude email, or a letter of intent for future cooperation. Therefore, please enter your valid email address so that we and the supporters of your project have the opportunity to contact you.

How exactly will the platform www.salveazaoinima.ro promote the project?

The "Save a Heart" Association promotes projects with the help of the media, social media and newslleter resources it currently has. At the same time, we recommend that you use other promotion methods to ensure the maximum popularity of the fundraising campaign.

Are the video-materials absolutely necessary for the project?

Video-materials always increase your project's chances of success. We recommend that you develop an informative film that tells about your project. A comfortable and interesting video material is a very good promotional tool.

Can a campaign run for more than 60 days?

It's possible. But the recommended duration of a campaign is two or no more than three months. Thus, it is possible to analyse how seriously and especially the amount required under the invoices.

What other documents or documents do you need to take part in the project?

If additional documents or documents are required, you will be informed in advance.

Can I choose for myself who to donate the funds to?

The right to choose who will receive the donation always rests with the donor.

Who is responsible for the implementation of the project, in line with the promises made to the beneficiary?

The "Save a Heart" Association is involved in the development of the project in the verification of the case and following the meeting of the Board of Directors the decision will be taken whether the case is eligible and the promotion team will be available for the promotion of the case and for the fundraising of the www.salveazaoinima.ro

What are the fees charged and the bank expenses?

Fees and fees related to transactions are as follows:

  • 4% are commissions: Netopia, Pay Pal and online transactions
  • 2.8% is:marketing and management of the organization
  • 1.2% emergency fund for very serious cases

Can I be sure of the security of your personal data on your website?

All personal data of www.salveazaoinima.ro donors are protected. You can be sure that no one will ever share your personal information with you.

Who directly provides assistance to the people featured on your website?

The Save a Heart Association provides assistance about the condition of patients presented only if the family provides us with the necessary information.

How can I make sure that the money I donate reaches my destination?

All payment orders for expenses incurred are publicly available in the download section here the payment order of the website www.salveazaoinima.ro